Returns & Refund Policy

Returns & Refund Policy

At JerseyIntl, we guarantee that all our products are 100% authentic, licensed jerseys from top brands like Adidas, Nike, Puma, Jordan, and Fanatics. Your satisfaction and trust are our top priorities.

🔄 Returns

  • You may return most items within 30 days of receiving your order for a full refund or exchange.
  • Items must be unworn, unused, and in original packaging with all tags attached.
  • Customized or personalized products cannot be returned unless faulty.

💸 Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7 business days to your original payment method.
  • Shipping costs are non-refundable, except when the return is due to our error or a defective product.

🚚 Return Shipping

  • Customers are responsible for the cost of return shipping unless the item is faulty or we made an error.
  • We recommend using a tracked and insured shipping service, as we cannot be responsible for lost returns.

⚠️ Damaged or Faulty Items

If you receive a damaged, faulty, or non-authentic product (which we guarantee will not happen), please contact us within 7 days of delivery. We will arrange for a replacement or full refund and cover the return shipping costs.

📞 How to Initiate a Return

  1. Contact our support team at support@jerseyintl.com or via live chat.
  2. Provide your order number and reason for return.
  3. We’ll provide instructions on how to return your item.

📝 Exceptions

Items marked as final sale or clearance may not be eligible for return. Please check product descriptions for any specific return conditions.

🏢 Business Address for Returns

15 Maiden Ln, London, England, WC2E 7NG, United Kingdom

Need Help?

📧 support@jerseyintl.com
💬 Live chat during business hours