Refund & Return Policy

Refund & Return Policy

30-Day Global Standard

1. The 30-Day Satisfaction Window

At JERSEY INTL, we take profound pride in the engineering and visual excellence of our athletic apparel lines. We provide an absolute 30-day return policy framework, giving you a full 30 calendar days post-delivery to coordinate a return file. Retraction requests processed outside this formalized 30-day milestone are ineligible for restitution credits or item exchanges.

2. Condition & Eligibility Criteria

To ensure authorization, your returning items must align with exact warehouse verification criteria: the sports gear must be unworn, unwashed, clear of superficial odors, and preserved perfectly within its original structural packaging with all manufacturing tags attached. You must also supply your authentic transaction confirmation data or digital order reference numbers.

Important Protocol Notice: Logistics parcels routed back to processing facilities without an authorized, email-issued return label from our customer desk will be automatically rejected.

Return Method

By Mail: Customers must initiate their return by contacting support@jerseyintl.com to receive the designated shipping label and return address for mail-in processing.

Return Shipping Fees

Purchaser Allocation: Return logistics delivery charges remain the structural responsibility of the buyer, unless the specific apparel asset possesses confirmed transit damage.

Restocking Fees

$0.00 Guaranteed: We execute an open transparency policy and do not assign restorative or inventory restocking charges to verified returns within the 30-day window.

Exchange Logistics

The fastest mechanism to secure alternative fits or styles is to clear your active item return process. Once approved, proceed to execute a brand-new checkout purchase route for the desired replacement size.

3. Transit Damage and Production Errors

Please audit your specialized athletic gear closely upon package opening. In the exceptional event that an item shows a verified error or cross-shipment variance, connect with our support staff immediately. JERSEY INTL assumes total financial responsibility for manufacturing anomalies reported within 7 days of package delivery.

4. Financial Reversal Processing Times

Following delivery confirmation and quality evaluation at our intake center, we will send an email verifying your approval status. Upon verification, your financial refund is instantly initiated back to your original credit/debit platform account. Please keep in mind that banking networks typically take 5 business days to reconcile accounts and post credits.

5. Non-Returnable Configurations

Certain product categories remain exempt from global return authorizations. This includes personalized player-edition configurations (custom nameplates, numbers, or unique legacy text requests) along with marked clearance promotional assets. Contact us if you need to review compliance rules on a specific purchase sequence.

This digital retail domain is owned, managed, and legally represented by:
Auralis AI LLC
30 N Gould St. Ste R, Sheridan, WY 82801, USA
Corporate Filing Reference ID: 2026-001978407 (Domestic LLC — Wyoming)
Fulfillment Inquiries escalation desk: support@jerseyintl.com