The Cancellation Policy

At JERSEY INTL, we operate an ultra-efficient, rapid-fulfillment logistics network to ensure your custom sports apparel is manufactured, packed, and dispatched with elite speed. Because order data syncs to our facility almost immediately, we provide a definitive 12-hour cancellation window from the exact timestamp your checkout is completed.

How to Request a Cancellation

If you have changed your mind, selected the wrong athlete variant, or need to correct your address details, please follow this step-by-step procedure strictly within the 12-hour limit:

• Email Routing: Send an immediate priority request directly to support@jerseyintl.com.
• Subject Line Protocol: Format your email header clearly as: URGENT CANCELLATION: [Your Order Number].
• Processing: Our dedicated customer support desk will halt the fulfillment queue, confirm your cancellation in writing, and reverse your premium payment instantly.

After the 12-Hour Window

Once an order passes the 12-hour milestone, it automatically locks into our physical production, pick-and-pack, and sorting lines. At this juncture, **the order cannot be intercepted, modified, or cancelled** under any circumstances.

Should you decide not to keep your gear upon its arrival, simply accept delivery and refer to our formal 30-Day Return Policy to complete an authorized return and secure your refund.

Secure Refunds for Cancelled Orders

When an authorized cancellation is generated within the valid 12-hour timeline, JERSEY INTL triggers a 100% merchant credit to your original checkout method instantly. Please note that standard financial institutions typically take 5-10 business days to reconcile and reflect these funds back into your available balance.